Privacy Policy
Draft notice: This page is a working legal draft prepared for review before full commercial launch.
This page should be reviewed by a qualified legal professional before relying on it for full commercial launch.
Who we are
LeBo Travel is a premium China travel concierge and planning service. We help travelers with China travel preparation, digital setup guidance, itinerary support, and route planning.
For the purposes of this draft, the service operator is:
- LeBo Travel B.V.
- Registered jurisdiction: Netherlands
- Contact email: hello@lebotravel.com
- Registered address: [Registered address]
- Chamber of Commerce / registration number: [Chamber of Commerce / registration number, if applicable]
- VAT number: [VAT number, if applicable]
What data we may collect
Depending on how you contact us or use our services, we may collect personal data such as your name, email address, phone number, travel dates, destination plans, business-travel context, intake form responses, and other information you choose to share with us.
We may also receive limited technical information when you use the website, such as browser type, device information, IP address, and basic usage data.
We do not intend to request passport numbers, uploaded identity documents, or similar sensitive identity information through the general website flow unless a later reviewed process clearly requires it.
How we collect data
We may collect personal data when you:
- submit an intake form;
- book a call;
- contact us by email or another direct channel;
- interact with embedded third-party tools we use for scheduling or forms;
- browse our website.
Why we process data
We may process personal data to:
- respond to enquiries;
- prepare proposed travel support or concierge services;
- communicate about bookings, consultations, or service delivery;
- improve the website and user experience;
- keep records of customer communications and business administration;
- meet legal, tax, accounting, or compliance obligations.
Legal bases for processing
Where applicable under data protection law, we may rely on one or more of the following legal bases:
- consent;
- performance of a contract or steps requested before entering into a contract;
- compliance with a legal obligation;
- legitimate interests, where those interests are not overridden by your rights and interests.
Who we share data with
We may share personal data with service providers who help us operate the website and business, such as hosting providers, scheduling tools, form providers, analytics providers, email providers, or payment-related providers.
We may also share information when required by law, regulation, or a lawful request from an authority, or when reasonably necessary to protect our rights, users, or business.
We do not sell personal data in this draft policy.
International transfers
Some service providers we use may process data in countries outside your home jurisdiction. Where that happens, we expect such providers to use appropriate safeguards or lawful transfer mechanisms where required.
Data retention
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including enquiry handling, service preparation, record-keeping, legal compliance, and resolving disputes.
If we do not have a fixed retention period for a category of data, we will assess retention based on the sensitivity of the information, the business purpose, and any legal or accounting requirements.
Your rights
Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is the basis relied on.
You may also have the right to complain to a relevant supervisory authority.
To make a privacy-related request, contact us at hello@lebotravel.com.
Cookies and analytics
This website may use basic cookies or similar technologies that are necessary for site operation, performance, or measurement. If analytics or marketing tools are added or changed later, this draft policy should be updated before relying on it as a final notice.
Third-party services
Our website may link to or embed third-party services, including scheduling, form, payment, hosting, or communication tools. Those providers may process data under their own policies and terms. We are not responsible for third-party privacy practices outside our direct control.
Contact details
Questions about this draft privacy policy can be sent to hello@lebotravel.com.
Updates to this policy
We may update this policy from time to time as the business, website, service providers, or legal requirements change. The latest revision date will be shown at the top of the page.