Mapping your next journey
Legal document
Lawyer review required. This specific revision is awaiting recorded review completion.
These Terms of Service ("Terms") form a contract between you and LeBo Travel B.V. ("LeBo Travel", "we", "us", or "our") and govern your use of our website, account features, order portal, LeBot, and any travel-support, planning, research, coordination, concierge, business-travel, eSIM, or related service that we agree to provide.
You accept these Terms when you use a feature that states they apply, submit an intake or order, accept a quote, create an account, click an agreement checkbox, purchase a service, or continue to use a service after receiving the applicable terms.
If you do not agree, do not purchase or use the relevant service. Merely viewing public pages does not obligate you to buy anything, but the website-use provisions still apply.
Acceptance occurs when you use a feature governed by these Terms, submit an order or accepted quote, create an account, or otherwise ask us to begin a covered service after the Terms are presented. Merely browsing public information does not require you to purchase anything, but the website-use provisions still apply.
If you do not agree, do not submit a request, payment, account registration, or provider instruction. A person purchasing for a group remains responsible for communicating the relevant scope, price, cancellation rules, and third-party conditions to the travellers concerned. Mandatory consumer protections continue to apply even if a provision of these Terms uses broader language.
Acceptance is assessed from the notice presented, the action taken, and the feature or transaction involved. Use after notice can bind website-use rules, while a paid service requires the contract-formation event described below. No hidden term is incorporated merely because it exists in an internal workflow or an earlier conversation.
The applicable Terms version, product or quote revision, price, currency, selected options, customer action, and confirmation time should be evidenced in the transaction record. If acceptance is disputed, LeBo Travel reviews the interface and communications actually presented rather than relying only on a general statement that the customer used the website.
LeBo Travel B.V. is established in the Netherlands. You can contact us at hello@lebotravel.com or through our contact page. If your message concerns an existing order, include the order or case number and the email used for the order.
Contract and support communications may be conducted electronically through the address, account, order portal, or other channel connected with the request. You are responsible for keeping that channel accessible and notifying us of a change. A message is not necessarily received merely because it was sent if delivery fails, the address is incorrect, or the message is filtered.
Use the contact page for general questions and the relevant account, order, or quote route where one exists. Do not send passwords, full card numbers, one-time codes, or unrelated sensitive records. Our business identity does not make an independent supplier, carrier, platform, or authority part of LeBo Travel.
Contact details serve different purposes: general enquiries, contractual notices, privacy requests, security reports, and order support can require different routing and verification. A social-media comment, informal message to an individual, or communication sent to an obsolete address may not constitute effective notice if it cannot reasonably be connected with the contract.
Important communications should identify the customer, order or quote reference, subject, requested action, and deadline. We record receipt through the controlled channel and may acknowledge, request clarification, or redirect the matter. A change to the customer's contact address takes effect after it is received and reasonably verified, not retroactively.
You must be at least 18 years old and legally capable of entering into a contract. If you act for a company, group, family, or another traveller, you confirm that you have authority to bind the purchaser to the order and to provide the information required for the service. You are responsible for making these Terms and relevant service conditions available to the people covered by your request.
You must be at least 18 and have legal capacity to enter the relevant contract. If you act for a company, group, family member, or other traveller, you confirm that you may provide instructions, submit necessary information, and commit the payer to the agreed charges. We may request reasonable evidence of that authority.
The person who submits or pays for an order remains our primary operational contact unless we agree otherwise. That person must not conceal a conflict between travellers, an employer, a cardholder, or a supplier. We may pause work where identity, authority, sanctions, fraud, age, or payment ownership cannot be reasonably established.
Capacity and authority are continuing conditions, not one-time declarations. A group organiser may arrange logistics without authority to waive another traveller's privacy or consumer rights. A company representative may have procurement authority but not authority to make regulated, immigration, medical, or personal decisions for an employee.
Where risk warrants, we may verify age, corporate role, payer authority, traveller approval, account ownership, or the mandate of an agent. Work can be divided so that non-sensitive planning proceeds while a disputed instruction is paused. Costs caused by a knowingly false authority claim are allocated under the misuse and liability provisions.
The contract may include:
If documents conflict, a specifically negotiated and accepted written term controls over a general term for that order. Mandatory consumer law always prevails where it cannot be varied by contract.
The order of priority applies only where documents genuinely conflict. A service page may describe typical features, while an accepted quote defines the purchased scope. A later written variation signed or clearly accepted by both parties can amend that scope. Marketing copy, examples, oral discussions, and AI-generated messages do not override an accepted order unless incorporated in writing.
Third-party terms form a separate contract between you and that provider, even when LeBo Travel helps locate, communicate with, or pay the provider. Policies referenced by link may be updated for future use, while the version presented or otherwise applicable at contract formation remains relevant to an existing purchase.
Contract documents are interpreted together to give each a practical role. A specific negotiated scope prevails over a general description for that purchase, but does not silently amend unrelated website or security rules. Third-party terms govern the third-party service and do not reduce LeBo Travel's express obligations for its own work.
At formation, the transaction record should identify or preserve the accepted quote, catalog revision, service description, legal-page version, cancellation information, and provider terms presented where relevant. A later amendment states the provision or deliverable changed, effective time, price and schedule effect, and the parties' clear acceptance.
LeBo Travel provides practical travel information, research, planning, review, communication support, and coordination. The precise role depends on the service description.
Unless an order expressly says otherwise, LeBo Travel is not the airline, carrier, hotel, booking platform, tour operator, package organiser, insurer, immigration authority, embassy, government agency, eSIM network, telecommunications carrier, payment institution, medical provider, law firm, tax adviser, security company, certified translator, sourcing auditor, or local provider that performs a third-party service.
We do not have authority to bind a third-party provider unless that authority is expressly stated in writing. A recommendation, introduction, message, request, or coordination step does not itself create a guarantee or make us responsible for the provider's performance.
Our role can differ by item. We may supply our own research, planning, readiness review, communication support, or delivery report; act as an intermediary transmitting a request; or arrange access to an independent connectivity or local service. The confirmation should be read to identify which role applies to each component.
Unless expressly stated, we are not the carrier, accommodation, tour operator, insurer, immigration adviser, payment institution, telecommunications network, licensed guide, driver, translator, auditor, inspector, or supplier whose service is discussed. Coordination does not transfer operational control to us. We remain responsible for performing the LeBo Travel scope with the standard stated in these Terms.
Role classification is performed component by component. LeBo Travel may be principal for a readiness report, intermediary for a provider introduction, reseller or coordinator for a defined connectivity item, and technical facilitator for payment within one customer journey. The existence of one role does not automatically extend it to every component.
The service confirmation should state who supplies the substantive service, who receives payment, who controls performance, and where provider terms apply. If the operational role changes before performance, the customer is informed of the material consequence and may exercise any rejection or cancellation right available under contract or mandatory law.
Each service page or quote describes the expected scope, inputs, deliverables, price model, timing estimate, exclusions, and known boundaries. Examples of LeBo Travel services include China travel setup, itinerary or entry-route review, booking and place verification, practical problem-case support, eSIM access, business-trip readiness, schedule checks, supplier or partner communication support, market or factory visit coordination, executive concierge, and availability-based local-provider matching.
Service descriptions are part of the contract. Anything not included is outside scope unless we agree to add it in writing. Third-party costs are separate unless the order expressly includes them.
Service descriptions identify inclusions, exclusions, assumptions, customer inputs, delivery format, and any limit on revisions or follow-up. “Support,” “check,” “review,” “recommend,” “coordinate,” and similar words describe practical assistance, not a guaranteed outcome. A check is limited to the sources, facts, and time available within the purchased scope.
Examples and sample deliverables illustrate format and approach, but the actual output depends on destination, timing, traveller profile, provider response, and purchased tier. If a request exceeds the listed boundary, we may offer a revised quote, narrow the work, refer the customer elsewhere, or decline that part without changing work already properly completed.
Scope is interpreted by the promised output, number of travellers or entities, geographic and date range, research depth, source set, revision allowance, communication channel, and exclusions. A broad customer objective does not automatically require every conceivable check needed to achieve that objective.
At intake and review, ambiguities are converted into stated assumptions or clarification questions. Deliverables identify unresolved dependencies and the date through which time-sensitive information was checked. Work outside scope is not performed or charged without an accepted variation, except for minor steps reasonably incidental to completing the agreed output.
An intake, website estimate, availability indication, or draft quote is an invitation to discuss or purchase and is not an acceptance by LeBo Travel. A contract is formed when one of the following occurs:
We may reject or request changes to an order before acceptance if the scope is unavailable, unsafe, unlawful, incomplete, incorrectly priced, outside our capability, or dependent on unavailable third parties.
An enquiry is an invitation to discuss scope, not an acceptance by LeBo Travel. A displayed fixed-price item becomes binding only after the checkout is validly completed and our systems issue confirmation. A reviewed quote becomes binding when accepted in the stated way before expiry and payment or another agreed condition is satisfied.
We may correct an obvious price, currency, duplication, technical, or availability error before acceptance. After acceptance, a correction requires the legal or contractual basis stated in these Terms. Quote tokens and checkout sessions are personal to the intended recipient, may expire, and must not be altered or shared publicly. A bank or provider authorisation alone is not proof that LeBo Travel accepted the order.
Contract formation requires objective assent to sufficiently definite terms. A payment-provider screen, card authorisation, saved draft, intake reference, or acknowledgement of receipt can precede formation and must not be presented as final acceptance. A quote expiry protects changing availability, cost, and assumptions.
Systems should prevent duplicate formation through idempotency, immutable quote snapshots, expiry checks, server-authoritative price validation, and signed payment confirmation. If automated records conflict, we reconcile the quote, payment attempt, provider event, and issued confirmation before deciding whether a contract and charge exist.
You must provide complete, current, and accurate information and promptly correct material changes. This includes names, email, travel dates, routes, nationality or document assumptions relevant to a route check, traveller count, booking references, supplier contacts, deadlines, and accessibility or language requirements.
We may rely on the information you provide. We are not responsible for delay, additional cost, missed deadlines, or an unsuitable result caused by inaccurate, incomplete, late, or withheld information. You must not submit information that is unlawful to share or that infringes another person's rights.
You must review auto-filled fields, translated text, dates, currencies, traveller counts, names, routes, and selected options before submission. Tell us promptly if a fact changes. We are entitled to rely on information that appears complete and reasonable unless the service expressly includes independent verification.
If an error is discovered, we will assess the work already performed, the possibility of correction, third-party commitments, timing, and additional cost. We do not promise that a correction can be made before travel or without a change fee. Information about another person must be supplied lawfully and with appropriate authority.
Information accuracy includes completeness, internal consistency, timeliness, and suitability for the requested use. A technically correct passport expiry date can still be inadequate if nationality, transit method, or travel purpose is omitted. Information supplied after a deadline may require the work to be repeated.
Material customer inputs and later changes are time-stamped. Apparent conflicts are raised for clarification, but LeBo Travel is not required to independently investigate every plausible omission unless that verification is within scope. Corrections identify the affected output, provider communication, cost, and whether earlier reliance can still be mitigated.
You remain responsible for:
You retain responsibility for deciding whether to travel, purchase, meet a provider, follow a route, use a network, or rely on a recommendation. This includes assessing personal health, safety, finances, risk tolerance, accessibility, passport validity, visas, insurance, and third-party contract terms.
You must monitor official and provider communications after delivery because schedules, entry rules, availability, and local conditions can change. Maintain backups for essential documents, communications, funds, and connectivity. If our deliverable identifies assumptions or unresolved items, those are part of the result and must not be removed when sharing it with another traveller.
Customer responsibility is proportionate to the person's control and expertise. The customer decides whether to proceed and controls personal documents, insurance, health advice, and acceptance of third-party terms. LeBo Travel remains responsible for the reasonable care and skill applicable to the work it expressly undertakes.
Before a high-consequence step, customers should review assumptions, sources, exclusions, names, dates, prices, and provider identity and request clarification while correction is feasible. If a warning or unresolved issue is disregarded, the causal effect of that decision is considered when responsibility and remedy are assessed.
The applicable price and currency appear in the service description, accepted quote, or checkout. Displayed currency conversions may be estimates for convenience; the checkout currency is the amount actually charged. Your bank, card issuer, or payment provider may apply its own conversion rate or fees.
Unless stated otherwise, prices cover only LeBo Travel's stated service. Transport, accommodation, tickets, eSIM supplier costs, local-provider fees, deposits, taxes, gratuities, visas, government fees, insurance, and other third-party costs are not included.
We may correct an obvious pricing or description error before fulfilment. If you already paid, you may accept the corrected order or receive a refund of the affected LeBo Travel charge.
Prices apply to the stated scope, quantity, traveller count, timing, and currency. A “from” price is not a final quote. Currency conversion shown for convenience may differ from the checkout or card statement because rates and issuer charges change. The authoritative charge is the amount and currency displayed in the accepted checkout or invoice.
Unless stated otherwise, third-party tickets, accommodation, transport, connectivity usage beyond the selected plan, local fees, government charges, bank fees, foreign-exchange charges, taxes collected by another provider, and customer expenses are separate. If tax treatment changes or required information is missing, we may issue a corrected invoice as permitted by law.
Price interpretation distinguishes the LeBo Travel service fee, third-party price, reimbursable expense, tax, discount, currency conversion, deposit, and later variable charge. A display conversion is informational unless the checkout or invoice expressly makes it the settlement currency.
The accepted record should itemise the amount and currency owed, applicable tax treatment known at that time, included quantity, and conditions for adjustment. Obvious errors are corrected promptly with evidence of the intended price. No unilateral increase is imposed after formation unless expressly allowed by the contract and applicable law.
Payment may be required in full, by deposit, by milestone, or after a reviewed quote, as shown at checkout or in writing. Payment processing is provided by Stripe or another disclosed provider under its own terms and privacy notice. We do not store full card numbers.
An order is not paid until the payment provider confirms successful payment. A pending, failed, reversed, disputed, or fraudulent payment may delay or suspend work. You must not initiate a chargeback for a matter that can reasonably be resolved through our complaint process without first giving us a fair opportunity to investigate, although this does not remove any statutory payment right.
Payment must be made by an authorised method and cardholder. We may use authentication, fraud screening, idempotency controls, and manual review before treating a payment as final. A pending, failed, reversed, duplicated, disputed, or incomplete payment can delay or prevent the start of work.
Do not create repeated checkout sessions merely because a return page is slow; use the provided status or support route so we can reconcile the attempt. If duplicate settled payments occur for the same obligation, we will investigate and return any amount not owed. You remain responsible for undisputed charges and should contact us before initiating a chargeback so the underlying issue can be reviewed.
Payment performance includes valid authorisation, settlement status, fraud and mode checks, correct amount and currency, and linkage to the intended obligation. Possession of a checkout link does not establish authority to use another person's payment method or change the beneficiary of a refund.
Payment attempts use unique internal references and provider identifiers so pending, succeeded, refunded, disputed, or duplicated states can be reconciled. Refund destination changes receive heightened verification. Evidence may include the accepted quote, checkout snapshot, signed webhook, provider balance record, invoice, and customer communication.
Any delivery date or response time is an estimate unless we expressly guarantee a deadline in writing. Timing begins after we have accepted the order, received cleared payment where required, and received the information necessary to start.
Urgent or priority handling means we prioritise the case within the agreed scope; it does not guarantee a third-party reply, official decision, refund, booking, admission, or outcome.
Electronic delivery may be made through the website, customer account, order page, email, secure link, or another agreed channel. You are responsible for maintaining access to the email address and device used for delivery.
Delivery estimates begin only when the contract is formed, payment and required information are received, and any stated dependency is satisfied. A calendar-day estimate differs from a business-day estimate, and destination or provider holidays may affect response time. Urgency is accepted only if the confirmation expressly says so.
We may deliver in stages, request clarification, or provide an interim result where part of the work is time-sensitive. Delay caused by missing information, changed scope, customer unavailability, provider silence, or events outside reasonable control extends the estimate appropriately. A missed estimate does not automatically cancel the contract, but mandatory remedies for material delay remain available.
A delivery estimate is based on assumptions about information, payment, provider response, workload, time zones, and review complexity. Time is of the essence only where the contract or circumstances clearly make the particular deadline fundamental and LeBo Travel has accepted that obligation.
Delays are notified with the known cause, affected deliverable, revised estimate, and any information or decision required from the customer. Where partial performance has independent value, it may be delivered separately. Remedies consider mandatory consumer rules, seriousness, opportunity to cure, and whether customer or third-party delay contributed.
If you are an EU or EEA consumer entering a distance contract, you may generally have 14 days from contract formation to withdraw without giving a reason, subject to statutory exceptions.
If you ask us to begin a service during the withdrawal period and later withdraw before completion, you may be required to pay a proportionate amount for work performed up to withdrawal. The withdrawal right may end once a service has been fully performed after your express request and acknowledgement. For digital content supplied immediately, including an activated or delivered digital connectivity product, the withdrawal right may be lost after you expressly consent to immediate supply and acknowledge that consequence.
To withdraw, send a clear statement through our contact page or to hello@lebotravel.com with your name, order number, service, purchase date, and the email used for the order. These statutory rights are separate from any additional cancellation policy we offer.
For an eligible distance contract, the withdrawal period generally runs for 14 days from contract conclusion. To withdraw, send a clear statement identifying the customer and contract; no special wording is required. We may provide a model form, but its use is optional. Proof of timely dispatch should be retained.
If you expressly request performance during the withdrawal period and then withdraw, you may owe a proportionate amount for service supplied up to withdrawal. Once a service has been fully performed, the right can be lost only where the legal conditions, including the required request and acknowledgement, are satisfied. Digital or connectivity items and third-party arrangements may have distinct statutory treatment.
The right does not apply to every business purchase or every travel-related product. Nothing here narrows a right that applicable consumer law grants.
Withdrawal analysis identifies whether the customer is a consumer, the contract was concluded at distance or off-premises, the service or digital item falls within scope, the period has begun, performance was requested, and an exception or loss of right satisfies all statutory conditions.
A withdrawal notice is recorded on receipt and matched to the contract. Work and supply are paused where feasible, third-party consequences are identified, and the refund calculation distinguishes unperformed LeBo Travel fees, proportionate performance, and amounts governed by an independent provider. Required reimbursement is made through the lawful method and period.
The service-specific cancellation or refund rule shown before purchase controls where one is provided. If no more specific rule applies:
Refund approval does not control the time taken by a bank or payment provider to return funds to the original payment method.
A cancellation request takes effect when received through a channel we can reasonably associate with the order. We will identify work completed, committed costs, recoverable third-party amounts, and any mandatory refund. Preparing research, reserving operational capacity, contacting providers, or producing a draft can constitute performed work even if the final file has not yet been sent.
Where a service-specific cancellation schedule exists, it forms part of the order. Otherwise, we assess the reasonable value of completed work and non-recoverable commitments. Refund timing depends on investigation and the payment rail; return to the original method is preferred where possible. We may ask for verification before changing payout instructions or discussing a transaction with someone other than the payer.
Contractual cancellation is distinct from statutory withdrawal, termination for breach, and a provider's cancellation. The applicable outcome depends on who cancels, timing, work performed, capacity reserved, third-party commitments, recoverability, and whether a mandatory right overrides the agreed schedule.
The cancellation file identifies the effective request, authority, scope cancelled, completed work, committed and recovered amounts, provider communications, calculation, and refund status. We take reasonable steps to reduce avoidable loss but need not absorb work properly performed or non-recoverable commitments solely because the customer no longer needs the service.
A change to dates, route, traveller count, scope, city, language, provider, urgency, or deliverable may require a revised price and timeline. We will explain a material adjustment before doing additional paid work. If a change makes the original service impracticable, we may treat it as a cancellation and new request.
Unused revisions, message rounds, support time, or service capacity expire when the stated service period ends unless the order says otherwise. They cannot be transferred or resold without our written agreement.
A change request should be specific and made before the relevant work or third-party commitment occurs. Minor clarification within scope may be included; a different destination, traveller profile, date, provider category, deliverable, urgency, or quantity may require a new quote. Silence does not approve an extra charge.
We will explain any material effect on price, timing, assumptions, or cancellation rights before proceeding. If the customer does not accept the revised terms, we can continue the original scope where still feasible or close the unperformed part under the applicable cancellation rules. Changes communicated to a third party remain subject to that provider's acceptance.
A change is material when it alters the output, risk, resources, price, timing, traveller facts, legal assumptions, provider commitment, or ability to meet the original objective. Rewording or clarification that does not change performance may be handled without a formal variation.
The requested change is assessed before work proceeds. We state the revised scope, assumptions, additional or reduced price, schedule, effect on completed work, and any provider decision. Acceptance is captured through a durable channel. If urgent protective action is reasonably required, it is limited to preserving options and promptly disclosed.
We may pause, change, or cancel a service where reasonably necessary because of safety, law, sanctions, provider unavailability, incorrect information, non-payment, abusive conduct, a conflict of interest, a material scope change, a technical failure, or an event outside reasonable control.
If we cancel before providing the paid LeBo Travel service for a reason not caused by you, we will refund the affected LeBo Travel fee. If part has been delivered, we may offer a reasonable substitute, revised scope, or proportionate refund. We are not responsible for separate loss under a third-party booking or arrangement unless mandatory law says otherwise.
We may make non-material changes that do not reduce the agreed service, such as substituting a source, format, or internal workflow. A material change will be communicated with its reason and practical effect. Where the substitute is not reasonably equivalent, the customer may reject it and receive the remedy required by contract or law for the affected part.
We may cancel before or during performance if the service becomes unlawful, unsafe, technically impossible, dependent on unavailable information, affected by suspected fraud, or outside our competence. We will account for properly supplied work and recoverable amounts. Cancellation by LeBo Travel does not make us liable for separate bookings or losses except where applicable law or an express agreement provides otherwise.
A LeBo Travel-initiated change is assessed for material disadvantage and equivalence. Substitution is not equivalent merely because it has a similar label; quality, timing, location, quantity, compatibility, customer objective, and provider terms can matter. Cancellation grounds are exercised consistently and in good faith.
Notice explains the change or cancellation, factual basis, affected components, alternatives, action deadline, and financial consequence. Amounts for unperformed work are returned where required, while completed work and unavoidable commitments are accounted for lawfully. Evidence of fraud or illegality can limit detail disclosed where necessary to protect an investigation.
Airlines, hotels, booking platforms, venues, restaurants, attractions, eSIM suppliers, drivers, interpreters, guides, local assistants, and other providers control their own availability, acceptance, prices, deposits, terms, licences, safety, data practices, performance, cancellation, and refunds.
When you contract directly with a provider, that contract is between you and the provider. You must review its terms before committing. If we collect or pass on a third-party charge, the underlying provider terms may still apply. LeBo Travel does not guarantee that a provider will accept a request, honour an estimate, respond, perform to a particular standard, or issue a refund.
Before entering a separate provider contract, check the provider's identity, total price, payment recipient, service conditions, cancellation terms, insurance or licence information relevant to the activity, and complaint route. Do not assume LeBo Travel's cancellation or refund policy applies to the provider.
If we collect an amount intended for a third party, the order should state the arrangement. Otherwise, payment is normally made directly to that provider. We may assist with communications but cannot amend the provider's contract without authority. Provider insolvency, refusal, overbooking, delay, or misconduct is not automatically a breach by LeBo Travel, though we remain responsible for our own selection or coordination duties expressly agreed.
Separate provider contracts can be formed directly, through a link, through an introduction, or through an authorised booking flow. The provider remains responsible for the substantive service and its mandatory obligations. LeBo Travel's responsibility depends on its own representation, selection commitment, transmission accuracy, and any express guarantee.
Provider details, material terms, payee, confirmation, and cancellation route should be preserved. When coordinating a request, we accurately transmit authorised instructions and distinguish provider response from LeBo Travel commentary. Complaints are routed to the responsible party without abandoning an express LeBo Travel duty to assist.
An eSIM is a digital connectivity product supplied through a network or eSIM provider. Coverage, speed, latency, routing, tethering, activation, device compatibility, app access, number availability, fair-use rules, and roaming behaviour depend on the provider, device, location, network conditions, and local law.
You must check that the device is carrier-unlocked and eSIM-compatible, install the eSIM according to instructions, keep any QR code or activation credential secure, and retain a backup connectivity option. Data packages, activation periods, expiry, top-ups, and refunds are governed by the selected plan and provider terms. An activated or delivered credential may be non-returnable where permitted by law.
The customer must check that the device supports the relevant eSIM standard and frequencies, is unlocked, and can install the profile before purchase or activation. A QR code or activation credential should be treated as confidential and may become unusable after installation, transfer, deletion, or attempted reuse. Installation should be completed with reliable internet access and according to the supplied instructions.
Plan validity, data allowance, coverage area, fair-use limits, hotspot support, voice or SMS availability, activation trigger, and top-up rules depend on the selected offer. Usage outside scope can incur separate carrier charges if the device's ordinary SIM remains enabled. Contact us promptly before deleting a profile or troubleshooting in a way that could prevent diagnosis.
An eSIM order is evaluated against the exact plan, activation event, device eligibility, delivery of credentials, provider status, usage evidence, and fault reported. Lack of coverage, incompatible hardware, incorrect installation, consumed data, provider outage, and an undelivered credential can lead to different remedies.
Customers should perform compatibility checks and retain device and error information. Support may request non-sensitive screenshots, model details, installation state, time, location at city level, and provider diagnostics. Credentials are not resent or transferred where doing so would create misuse or where the provider treats them as consumed.
Entry checks, transit-route reviews, policy summaries, and related messages are informational aids. They do not grant a visa, confirm eligibility, bind an airline or authority, or replace official confirmation. Rules, eligible ports, passport treatment, route interpretation, carrier practice, and border enforcement can change.
You must verify material requirements with the relevant embassy, consulate, immigration authority, carrier, and destination before booking and departure. Final decisions belong to those authorities and providers.
Entry information is prepared from the traveller facts provided and sources available within the service scope. The same itinerary can produce different requirements based on nationality, residence, document type, transit method, airport change, length of stay, prior travel, purpose, or accompanying family. A result for one traveller must not be copied to another without review.
Authorities and carriers can apply rules differently, request further evidence, or change a policy without notice. Customers must obtain required documents and confirm current requirements with competent official sources. LeBo Travel does not submit a visa or immigration application, represent a person before an authority, or guarantee boarding or admission unless an expressly contracted qualified service states otherwise.
Entry support is limited by traveller facts, route, date, official source, carrier practice, and the service level purchased. A summary of apparent eligibility is not a legal determination, visa, permit, carrier clearance, or instruction binding an authority.
The deliverable should identify material inputs, source date, uncertainties, and confirmation steps. Customers must recheck before departure and report itinerary changes. If a rule is ambiguous or an unusual fact is outside scope, LeBo Travel may recommend official confirmation or qualified immigration assistance rather than issue an unqualified answer.
When we verify a place, booking path, supplier response, address, opening detail, cancellation request, refund request, or similar issue, we provide practical research or communication support within the stated scope. We do not guarantee admission, inventory, merchant response, acceptance, rebooking, refund, chargeback, or dispute outcome.
Formal legal claims, chargebacks, regulated representation, unlimited follow-up, and emergency response are outside scope unless separately agreed with an appropriately qualified provider.
Support may include interpreting a status, locating the relevant provider route, preparing a concise message, organising evidence supplied by the customer, or explaining practical options. It does not give LeBo Travel control over inventory, merchant systems, refund approval, carrier operations, or government decisions.
The customer must preserve confirmation emails, receipts, screenshots, timestamps, and provider correspondence. We may decline to impersonate the customer, make a false statement, bypass an account safeguard, or threaten an unsupported legal claim. Where a provider requires the named traveller or cardholder to act directly, we can prepare guidance but cannot complete the step.
Problem-case support is procedural assistance based on available records. It can include locating the correct channel, organising facts, or drafting a message, but does not transfer decision-making power from the provider, bank, carrier, platform, or authority.
The customer supplies complete confirmations and correspondence. We identify the requested outcome, deadline, provider terms, and communications authorised. Every material submission should be accurate and attributable; LeBo Travel will not fabricate evidence, misstate identity, bypass authentication, or present an unsupported entitlement as established fact.
Business services focus on travel readiness, schedule realism, practical communications, visit coordination, and local-provider matching. They do not include supplier due diligence, financial or investment analysis, factory certification, quality inspection, security assessment, contract negotiation, legal representation, tax or accounting advice, or a guarantee of a commercial outcome unless an accepted scope expressly says otherwise.
Do not send trade secrets, payment credentials, sensitive contracts, or restricted technical information through a public form. Tell us before sharing commercially sensitive material so an appropriate channel and scope can be considered.
Business services are scoped to travel readiness and practical coordination. The customer must define the business purpose, authorised contacts, confidentiality limits, meeting constraints, and any industries or counterparties requiring specialist screening. We will not assume authority to negotiate price, sign a document, approve samples, accept goods, make employment commitments, or bind the customer.
Introductions and route planning are not representations about ownership, solvency, capacity, product quality, sanctions status, labour practices, intellectual-property rights, or regulatory compliance. The customer should commission appropriate legal, technical, financial, security, compliance, and inspection work before a material transaction. Confidential information should be shared only after the recipient and protection terms are approved.
Business support is not expanded by the commercial importance of the trip. A high-value opportunity still requires a specifically accepted scope for diligence, translation, inspection, negotiation, security, compliance, or professional advice. Introductions are evaluated as travel coordination unless otherwise agreed.
The business customer designates authorised contacts, confidentiality level, permitted disclosures, decision owners, and specialist work performed elsewhere. Meeting and provider records distinguish facts observed, statements made by third parties, translations, and LeBo Travel's own analysis so that unverified claims are not treated as certified findings.
LeBot and automated website tools may help locate reviewed LeBo Travel information, organise a request, provide stable general planning guidance, or route a support issue. They can misunderstand, omit context, or be outdated where live verification is required.
They cannot independently book, buy, cancel, refund, change, submit, message a provider, confirm an official rule, or create a binding promise. A transaction or human handoff exists only when our system or team expressly confirms it.
LeBot may provide general explanations, collect preliminary details, retrieve limited verified context, and route a handoff. It does not independently form a special service agreement or expand a paid scope. Only the checkout, accepted quote, account record, or explicit team confirmation can do so.
You must not use LeBot to submit malicious instructions, extract system information, access another person's data, automate excessive requests, or generate unlawful content. A human may review conversation context for support, safety, abuse prevention, and quality. If a response conflicts with an order confirmation or official source, stop and request clarification rather than relying on the conversational answer.
LeBot's conversational output can explain an existing term but cannot waive it, create a discount, guarantee availability, approve a refund, bind a provider, or authorise exceptional processing. Apparent agreement by the model is not acceptance by a person or system authorised to modify the contract.
High-impact requests are routed to deterministic systems or human review. Relevant conversation context and handoff summaries may be retained to avoid requiring repetition, but the customer must review transferred facts. Abuse, identity uncertainty, provider failure, or unsupported action requests can result in refusal or a narrower response.
Travel involves risks including delay, cancellation, missed connections, illness, injury, accessibility barriers, theft, civil disruption, weather, natural events, regulatory changes, network failure, provider insolvency, and other events outside our control.
You are responsible for assessing risks and obtaining suitable travel, medical, cancellation, equipment, business, and other insurance. LeBo Travel is not an emergency service. For an urgent medical, safety, legal, immigration, or security issue, contact the relevant emergency service, authority, embassy, carrier, insurer, hotel, or provider.
LeBo Travel is not an emergency dispatcher and does not monitor trips continuously. In an immediate threat, contact local emergency services, the relevant embassy or consulate, carrier, accommodation, insurer, employer security contact, or another competent body. A message left with us may not be read in time.
Customers should assess destination advisories, medical needs, weather, civil conditions, activity risk, communications resilience, and evacuation options. Insurance should be purchased early enough to meet eligibility rules. Our assistance with planning or communication does not transfer custody, supervision, or a legal duty to control the traveller's conduct or surroundings.
Travel-risk allocation recognises that customers control the decision to travel and many personal precautions, while LeBo Travel must not negligently misstate a fact it undertakes to check. General destination support does not create continuous monitoring, custody, supervision, or a duty to rescue.
Time-sensitive concerns should be escalated through official emergency and provider channels first. Customers preserve advisories, policy documents, medical guidance, contacts, and contingency plans. Any assistance from LeBo Travel is documented with the limited action undertaken and does not imply control over emergency responders or the surrounding event.
You must not:
We may restrict or terminate access and preserve evidence where reasonably necessary to protect users, providers, systems, and legal rights.
You may use the website only for genuine personal, group, or authorised business purposes. You must not probe security, bypass rate limits, scrape protected content, interfere with another session, submit false payment or identity data, resell private access credentials, overload infrastructure, or use the service to facilitate fraud, exploitation, sanctions evasion, or unlawful travel.
Automated access requires prior written permission unless ordinary search-engine indexing is technically allowed. Public links may be shared, but quote, order, account, admin, team, ledger, conversation, and delivery links are access credentials. We may preserve evidence, revoke access, block requests, and report conduct where reasonably necessary to protect users, providers, systems, or legal rights.
Acceptable use protects service availability, data, intellectual property, payment integrity, users, and providers. Conduct can be prohibited even if it does not successfully cause harm, including attempted access, credential testing, malicious automation, deceptive submission, or systematic extraction outside ordinary human use.
Controls can include rate limits, challenge checks, session revocation, traffic blocking, evidence preservation, account restriction, provider notification, and legal reporting. Enforcement is proportionate to severity, repetition, intent, and risk. Legitimate security reports made in good faith through an appropriate channel are distinguished from exploitation or public disclosure of access details.
The website, brand, designs, software, databases, service methods, written content, graphics, and original materials are owned by or licensed to LeBo Travel and protected by law.
After full payment, you receive a limited, non-exclusive, non-transferable licence to use the deliverable for the personal trip or internal business purpose for which it was supplied. You may share it with the travellers and providers reasonably involved in that purpose. You may not sell, publicly republish, systematically copy, train a competing product on, remove rights notices from, or create a competing commercial service from our materials without written permission.
LeBo Travel retains rights in its website code, branding, layouts, original text, service methods, templates, compilations, and deliverables except for third-party materials and customer-owned content. Purchase grants a limited, non-exclusive right to use the deliverable for the customer or group identified in the order.
Unless the order permits it, you may not resell, publish as your own service, remove attribution or source limitations, train a competing system on private deliverables, or distribute access-controlled material publicly. You may share a deliverable internally with relevant travellers or advisers, provided its warnings and context remain intact. Third-party maps, images, logos, and source extracts remain subject to their owners' rights.
Intellectual-property rights are allocated by source. Customer materials, LeBo Travel original work, licensed assets, official source material, and provider branding can coexist in one deliverable. The customer's licence covers the practical use reasonably contemplated by the purchase but not the transfer of underlying platform or template ownership.
Notices, source limitations, and access controls must be preserved. A request for broader reproduction, publication, white-labelling, training use, or resale requires written permission and may require third-party clearance. Alleged infringement is reviewed against the specific material, ownership evidence, licence, use, and requested remedy.
You retain ownership of material you provide. You grant us the rights reasonably necessary to store, review, reproduce, translate, adapt, and share it for the requested service, security, support, and legal compliance. You confirm that you have the necessary rights and authority.
If you provide optional ideas or feedback, we may use them to improve our services without an obligation to compensate you, but we will continue to handle personal data under the Privacy Policy.
You retain ownership of materials you provide. You grant us the limited rights needed to host, copy, translate, format, transmit, analyse, and use them to perform the service, secure the platform, handle support, and meet legal obligations. You confirm that you have permission to provide them and that our instructed use will not unlawfully infringe another person's rights.
Feedback may be used to improve services without payment or attribution, but we will not intentionally publish identifiable private travel or business information as a testimonial without appropriate permission. If a file contains third-party confidential information, identify it before transmission and use the agreed secure channel.
The licence to customer materials is purpose-limited and does not permit unrelated commercial exploitation. It covers technical copies, formatting, translation, provider transmission, and internal review reasonably needed to provide, secure, and evidence the service.
Customers identify confidential, restricted, or third-party-controlled material before use and provide necessary permissions. LeBo Travel may reject content that is unlawful, excessive, insecure, or outside scope. On completion or termination, material is retained or deleted according to the Privacy Policy, legal obligations, disputes, and any agreed business terms.
We aim to keep the website and services available and accurate but may change, suspend, maintain, or discontinue a feature. Public content may be updated without notice. We do not guarantee uninterrupted access, permanent storage of browser-side data, compatibility with every device, or that every error will be corrected immediately.
Keep copies of important travel documents and deliverables. Do not rely on the website as the only repository for time-critical information.
We may maintain, update, restrict, or temporarily suspend a feature for security, capacity, provider dependency, legal compliance, or product improvement. Account and order features may also be unavailable during authentication, email, database, hosting, payment, or network incidents. We use reasonable efforts to restore material functionality but do not promise uninterrupted access.
Customers should download time-sensitive deliverables and retain their own confirmations. A website outage does not automatically cancel a separately confirmed service, and an outage at a third party is governed by that provider's role. Planned retirement of a material customer feature will be communicated proportionately where practical.
Availability obligations are judged against the nature of the feature, published commitments, maintenance, security, and reasonable contingency. A temporary public-page issue differs from loss of access to a time-sensitive paid deliverable. Dependencies and recovery priorities are considered accordingly.
Material incidents are triaged, contained, communicated where appropriate, and restored using tested procedures. Customers may be asked to use a verified alternative channel. Service credits or remedies apply only where expressly agreed or required by law; restoration effort does not eliminate remedies for a qualifying breach.
We will perform accepted services with reasonable care and skill. Except for express commitments and rights that cannot be excluded, the website, public content, LeBot, and service outputs are provided on an "as available" basis. We do not warrant a particular travel, booking, entry, supplier, connectivity, refund, commercial, or official outcome.
We will perform our own services with reasonable care and skill and substantially in accordance with the accepted scope. This does not convert predictions, recommendations, source summaries, availability checks, or third-party coordination into guaranteed results. Minor formatting differences or a reasonable professional judgment within scope are not automatically defects.
If you believe our service does not conform, notify us promptly with the order reference, disputed item, and desired remedy. Give us a reasonable opportunity to investigate and, where appropriate, correct or reperform the affected part. Statutory conformity, refund, price-reduction, and damages rights apply where they cannot be excluded.
Reasonable care and skill is assessed against the accepted service, information and time available, ordinary competence for the non-regulated travel-support task, and statements made about method or source. It does not require a result controlled by another person or event.
A conformity complaint is compared with the promised output and material defect. We may request the original file, disputed passage, source, timing, and consequence. Appropriate remedies can include explanation, correction, reperformance, price reduction, refund, or damages where the legal conditions are satisfied.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, breach of a non-excludable statutory duty, or any liability or consumer remedy that cannot lawfully be excluded or limited.
Subject to that rule, LeBo Travel is responsible only for loss that is a reasonably foreseeable direct result of our breach of the applicable contract. We are not responsible for indirect or consequential loss, loss of profit, revenue, business, opportunity, goodwill, anticipated savings, or data; the acts or omissions of independent providers or authorities; or loss caused by inaccurate customer information, a customer decision, or an event outside our reasonable control.
For a consumer, this limitation does not remove mandatory remedies. For a business customer, our aggregate liability arising from an affected service is limited to the fees paid to LeBo Travel for that service, except where a higher minimum liability is required by law.
The limitations apply to the type of service purchased, the fees paid for it, the information available, and the allocation of responsibility in these Terms. They do not excuse failure to perform an express obligation or protect conduct that cannot lawfully be limited, including liability for intent, fraud, or other mandatory categories under applicable law.
To the extent permitted, LeBo Travel is not liable for indirect or consequential loss, loss of opportunity, profit, goodwill, anticipated savings, or data, or for losses caused by a customer's decision to ignore a stated assumption or third-party condition. For direct loss arising from one event or related events, any agreed cap is interpreted consistently with mandatory consumer law and the specific contract.
Customers should take reasonable steps to reduce loss, preserve evidence, and notify us promptly. Separate provider failures are assessed according to our actual role rather than treated automatically as our performance.
Liability analysis requires breach, causation, foreseeability or applicable statutory test, mitigation, and quantification. A disappointing outcome is not itself proof that LeBo Travel breached a duty. Conversely, a third party's involvement does not excuse a separate negligent act by LeBo Travel within its accepted scope.
Claims should identify the obligation, act or omission, date, loss, supporting evidence, steps taken to limit loss, and amounts recovered elsewhere. Caps and exclusions are applied only after mandatory-law and prohibited-exclusion analysis. Double recovery is not permitted, and benefits received or provider refunds may be considered in the loss calculation.
You are responsible for loss and claims to the extent caused by your unlawful use, intentional misconduct, breach of Section 24, infringement of another person's rights, or unauthorised submission of another person's data. A business customer will reimburse LeBo Travel for reasonable third-party claims and costs arising from those acts, except to the extent caused by LeBo Travel. This section does not impose an indemnity on a consumer where it would be prohibited or unfair under applicable law.
If your unlawful use, false information, unauthorised instruction, infringement, credential sharing, or breach of third-party rights causes a claim or reasonable cost, you are responsible to the extent permitted by law and to the extent the loss was actually caused by that conduct. We will not seek recovery for losses caused by our own breach or negligence.
Business customers may be required to cooperate in the defence of a third-party claim and provide accurate evidence. We retain control of our own legal response and will not agree an unreasonable settlement at the customer's expense. Consumer responsibility is not expanded beyond applicable law by this section.
Customer responsibility for claims is limited to loss legally attributable to the customer's breach or wrongful conduct. It is not a blanket indemnity for LeBo Travel's ordinary business risk, independent decisions, or failure to meet its own obligations.
LeBo Travel gives reasonable notice of a material third-party claim, preserves relevant evidence, and allows appropriate cooperation without disclosing privileged strategy or surrendering control. Settlement amounts charged to a customer must be reasonable and connected to the covered conduct. Mandatory consumer-law limits remain unaffected.
Neither party is liable for delay or failure caused by an event outside reasonable control, including severe weather, natural disaster, epidemic, war, terrorism, civil disorder, labour disruption, government action, border or transport disruption, supplier failure, utility or telecommunications failure, cyberattack, sanctions, or platform outage. The affected party must take reasonable steps to reduce the impact and resume performance. Payment remains due for work already performed and non-recoverable authorised costs, subject to mandatory law.
Events outside reasonable control can include severe weather, natural disaster, epidemic, war, civil disorder, government action, border closure, carrier or infrastructure failure, telecommunications outage, cyberattack, labour disruption, supplier failure, and widespread platform incident. Ordinary workload, avoidable staffing issues, or lack of reasonable contingency are not automatically covered.
The affected party must take reasonable steps to reduce impact and resume performance. We may alter timing, provide a workable substitute, or suspend the affected obligation. If the event causes substantial or prolonged non-performance, either party may have cancellation rights for the unperformed part, with amounts already due and mandatory refunds addressed fairly.
The event must be outside reasonable control and materially prevent or delay the affected obligation. Increased cost or inconvenience alone may be insufficient where performance remains reasonably possible. Foreseeability does not automatically defeat relief if the consequences could not reasonably be avoided.
The affected obligation, event, start time, expected duration, mitigation, alternatives, and updates are documented. Unaffected obligations continue where practicable. When performance resumes, priorities and revised timing are communicated. Prolonged impact is handled through the cancellation, refund, and accrued-rights rules applicable to the unperformed part.
Contact us promptly with the order number, a clear description, and relevant evidence. We will investigate in good faith and may request additional information. You should notify us within a reasonable time after discovering a problem so that correction remains possible.
These Terms are governed by Dutch law. If you are a consumer, this choice does not deprive you of mandatory protections of the country where you habitually reside. Courts with jurisdiction under applicable consumer and procedural law may hear a dispute. Business disputes are subject to the competent courts in the Netherlands unless the parties agree otherwise in writing.
Start by contacting us with the order reference, chronology, disputed obligation, evidence, and outcome requested. We will acknowledge and categorise the matter, investigate relevant records, and provide a reasoned response within a reasonable period. Complex provider, payment, security, or multi-traveller issues may require additional time and updates.
Nothing prevents a consumer from using a competent regulator, court, statutory dispute route, or payment right. The parties may agree to mediation or another process, but it is not mandatory unless lawfully incorporated. Do not publish access credentials or another person's personal information while describing a dispute publicly.
A complaint can seek correction, performance, refund, explanation, compensation, or provider assistance. Different remedies require different evidence and legal analysis. An informal expression of dissatisfaction is treated seriously but may need clarification before it can be fully investigated.
The complaint is acknowledged, assigned, and assessed for urgency, preservation, security, privacy, payment, provider, and limitation issues. The response states relevant facts, contract terms, findings, proposed remedy, and escalation options. Settlement discussions do not waive rights unless a clear final agreement says so.
You may stop using the website at any time and may request account deactivation, subject to retention duties. We may suspend or terminate a service or access for non-payment, security risk, unlawful use, abuse, material breach, or where continuation would expose a person or system to unreasonable risk.
Termination does not affect accrued payment rights, completed transactions, confidentiality, intellectual property, liability, dispute, audit, and retention provisions that by their nature continue.
We may suspend only the access or performance reasonably affected by non-payment, security risk, abuse, illegality, lack of authority, or material breach. Where circumstances allow, we will explain the reason and provide an opportunity to remedy. Immediate action may be necessary to protect users, evidence, systems, or legal obligations.
Termination ends future performance but does not erase accrued payment obligations, completed work, intellectual-property limits, confidentiality, dispute provisions, or legally required records. We will handle prepaid unperformed services according to the reason for termination, recoverable commitments, mandatory law, and any service-specific cancellation schedule.
Suspension is temporary risk control; termination ends future contractual performance. The selected measure should address the affected feature or obligation and avoid unnecessary impact on unrelated paid services or access to records the customer remains entitled to receive.
Where notice is safe and feasible, it states the reason category, scope, effective time, remedial action, and review route. Evidence supporting fraud, security, or legal restrictions may be withheld to the extent disclosure would create risk. Financial reconciliation follows the applicable breach, cancellation, and mandatory-law rules.
Our Privacy Policy explains how we process personal data. Our Cookie Notice explains cookies, browser storage, and similar technologies. You must not use our services to submit personal data you are not authorised to share.
Our Privacy Policy explains what personal data is used for accounts, intakes, quotes, payments, delivery, support, LeBot, security, and provider coordination. The Cookie Notice explains browser technologies. These notices do not create a separate payment obligation, but they form part of the transparency governing service use.
If a business customer needs a controller-processor arrangement for a defined service, it must be agreed in writing before the relevant processing. Do not assume that every business contact list or supplier file can be uploaded under the ordinary travel-support scope.
Customers should provide only information relevant to the service and must have authority to provide another person's data. Privacy choices do not prevent processing that is objectively necessary for an order, security, accounting, dispute, or legal obligation.
Privacy obligations operate alongside contract performance. A contractual instruction does not authorise unlawful collection or disclosure, and a privacy request does not automatically erase evidence needed to perform, account for, or defend the contract. Separate legal purposes are analysed independently.
Where a service requires unusual personal data, provider disclosure, sensitive information, or processing on behalf of a business, the parties identify roles and safeguards before the data is supplied. Security incidents and rights requests follow the Privacy Policy and any agreed data-processing terms.
The Terms in force when the contract is formed apply to that order unless a change is required by law, benefits you without reducing existing rights, or is separately agreed. We may update website-use terms for future use. The "Last updated" date identifies the current version.
Changes normally apply prospectively. The Terms accepted for an existing paid order remain the contractual baseline unless the parties agree a change or mandatory law requires otherwise. Updated website-use, security, or feature rules may apply when the feature is next used, provided they do not unlawfully remove accrued rights.
For a material change, we may use a prominent website notice, account message, email, or renewed acceptance depending on effect and legal requirements. Continuing to use a feature after adequate notice can constitute acceptance only where permitted and where the consequence was reasonably clear. Archived revisions may be retained to evidence which wording applied at a particular time.
A terms change is evaluated for its effect on existing rights, price, service scope, liability, dispute route, and reasonable customer expectations. Editorial reorganisation does not create a new substantive obligation, while a material adverse amendment cannot be imposed merely by changing a web page where further consent is required.
Version, publication date, change summary, affected feature, notice method, and acceptance mechanism are retained. Existing transactions continue under their accepted terms except for lawful operational or security provisions and mutually agreed amendments. A customer can request the version relevant to a particular order.
If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions continue. A delay in enforcing a right is not a waiver. You may not assign an order without our consent; we may assign the contract as part of a reorganisation or transfer of business if your rights are not materially reduced. No third party has a right to enforce these Terms unless mandatory law provides otherwise.
The contract documents described in Section 4 constitute the agreement for the affected service and replace earlier statements about that same scope, except in the case of fraud.
If one provision is invalid or unenforceable, it will be limited or removed only to the extent necessary, while the rest remains effective. A delay in enforcing a right is not a waiver. You may not assign a personal or consumer contract without our consent; we may transfer the contract as part of a genuine business reorganisation only with protections required by law.
These Terms do not create employment, partnership, agency, fiduciary, or joint-venture status between the parties or between LeBo Travel and an independent provider. Headings aid navigation and do not change meaning. English is the controlling version unless applicable law or an accepted agreement states otherwise.
Dutch law and competent Dutch courts apply to the extent permitted, without depriving a consumer of mandatory protections or forum rights in the consumer's country.
General provisions are interpreted to preserve lawful commercial effect without overriding mandatory protections. Severance should approximate the permitted purpose rather than rewrite the bargain beyond recognition. A non-waiver clause does not allow unreasonable delay that independently prejudices a statutory right.
Assignment, governing law, jurisdiction, notices, survival, language, and entire-agreement questions are resolved against the actual parties and transaction. Consumer habitual-residence protections and competent mandatory forums remain available. Electronic records and signatures are accepted to the extent lawfully reliable for the relevant act.
